khaskhabar.com : Saturday, 20 November 2021 2:40 PM
San Francisco. A news study claims that despite a self-service repair program, a small proportion of iPhone users will repair their iPhones to postpone their next smartphone purchase.
According to a research by Consumer Intelligence Research Partners (CIRP), battery life affects consumers more than screen condition. 14 percent of iPhone buyers reported needing to charge the battery every few hours on their old iPhones.
Only 6 percent of iPhone buyers said they had a broken screen that rendered the old phone unusable, while another 12 percent had a broken screen that was still usable.
Buyers have many reasons to upgrade from an older iPhone, including processor performance or storage capacity. Therefore, a small fraction of buyers are likely to postpone a new iPhone purchase by repairing an older phone through a self-service repair program.
First available for the iPhone 12 and iPhone 13 lineup, and soon followed by Mac computers with M1 chips, Self Service Repair will be available in the US early next year and expand to additional countries throughout 2022.
Customers connect with more than 5,000 Apple Authorized Service Providers (AASPs) and 2,800 independent repair providers who have access to these parts, tools and manuals.
After repairs, customers who return their used parts for recycling will receive credit for their purchases. (IANS)
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Web Title-Small fraction of iPhone users use Self Service Repair Program: Study