- Lulu Hypermarket receives this year’s Dubai Service Excellence Award
- Lulu is the only hypermarket in the hypermarket sector to win the Excellence Award
- The award winners were announced by the Dubai Department of Economy
Dubai Mall, Rock Bank and Arabian Auto Mobiles are other companies that have won awards in various categories. The Dubai Economy finds the award winners through a year of rigorous monitoring. Winners are evaluated through a variety of steps, including customer service, scrutiny of establishments, mystery shopping, hygiene and safety.
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Lulu Group Director MA Saleem said the Dubai government’s award recognizes Lulu’s outstanding service and commitment to its customers and community. He added that the recognition will further encourage customers to achieve superior and consistent excellence in providing a world-class shopping experience.