It can’t be like that anymore. No need to pay a single rupee extra to the delivery boy. CK Narasimha, Chief General Manager of HPCL Company has issued a statement to this effect. He said that there is no need to pay delivery charges to the delivery boy. It is mentioned that the distributors will have to add the gas cylinder to the consumer’s house, and the charges will be included in the bill they pay. When asked by a person named Robin from the city of Hyderabad through the Right to Information Act, CK Narasimha, the Chief General Manager of HPCL Company, gave the answer to this extent. He said that if anyone asks for additional money, they can comply with the gas agencies. They said action will be taken against the delivery boy on the basis of compliance.
Rs. One lakh fine
The delivery boy who brought the cylinder to a person in Anantapur district asked for an additional Rs.30. When the customer refused, the delivery boy returned the cylinder and left. When the customer asked the distributor that they were asking for 30 rupees, they supported the delivery boy. They sent the delivery boy back saying that they would ask for the supply costs. The concerned users have fought a legal battle over this.
He complained to the consumer forum and district collector’s office about the injustice done to him and the management of the agency. He demanded compensation. The consumer forum, which took up the consumer’s petition, issued notices to the gas agency and the AP Civil Supplies Corporation. After hearing the arguments of both sides, the consumer forum imposed a fine of one lakh rupees on the agency. The money was ordered to be paid to the victim. The consumer forum has clarified that this is an alleged lack of service and hence a fine of Rs.
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