In the State Duma in the spring session, the deputies of the United Russia faction will introduce an amendment to the law “On Protection of Consumer Rights.”
It will establish a ban on write-offs by marketplaces of funds from bank cards of buyers, which they themselves have removed from the services.
“We drew attention to the problem after complaints from citizens. We checked the information and it turned out that these are not isolated, but mass cases: the affected buyers on social networks constantly post screenshots with technical support answers, where they explain to customers that such write-offs comply with the policies of some companies, ”the coordinator of the Digital Russia party project told Izvestia. , State Duma deputy Anton Nemkin.
According to him, the current legislation provides that a person who wants to prohibit card transactions must revoke permission from the marketplace to use it.
usage. Usually, this is enough to remove irrelevant payment data from your personal account, the parliamentarian specified.
“But now we see that some market participants include provisions in their user agreements that give them the right to debit money from remote cards,” the parliamentarian explained.
In addition, Internet services will be required to send a notification with a link to the terms of use, where the procedure for canceling a paid subscription should be clearly and clearly stated. In addition, it is proposed to consolidate the rule that, regardless of the date of cancellation of a subscription, it will be valid until the next periodic payment.
Read more in the exclusive Izvestia article:
Wrong checkout: marketplaces will be banned from using remote customer cards
