The ministry added that it is the seller’s duty to ensure that every item purchased has the specifications and qualities claimed by the manufacturing company, ensure that the product has expired, define the price, and ensure compliance with health and safety laws.
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The Ministry explained several measures to protect and enforce the rights of consumers across the country. This includes cross-checking the goods and ensuring they are safe to use. Do not under any circumstances buy products whose manufacturers you do not know. Always keep detailed receipts handy.
Consumers should be careful to get detailed receipt of goods. It should ensure that all relevant information is provided including the name and address of the store, date of shopping, type of product and serial number of the product. The Ministry emphasized the importance of upholding consumer rights in barber shops and beauty salons. All the products used in these places should be checked to ensure that they are legal. In addition, an individual’s right to religious values, customs and traditions shall be respected and individuals shall comply with public health and safety requirements.
Consumers have rights to compensation in the event that their rights are violated. Defective products must be returned and paid for or exchanged. The price shall be charged only as per the published price list. Consumers should also verify this. The authorities requested the residents and citizens to ask for and collect bills correctly.
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