New Delhi . Global chip shortages and supply chain woes have hit electric vehicle (EV) quality across the board, including Tesla. This information has been given in a new report. Pollstar ranks last, according to consumer research firm JD Power, while Elon Musk-run Tesla is seventh from the bottom of its list.
J.D. Power recorded 226 problems per 100 Tesla vehicles.
The report said owners of battery-electric vehicles (BEVs) and plug-in hybrid vehicles (PHEVs) cite more problems with their vehicles than owners of vehicles with internal combustion engines (ICEs).
Compared to 2021 results, the EV industry experienced an 11 percent increase in problems per 100 vehicles (PP100), an 18 pp100 worse than last year, resulting in an industry average of 180 pp100.
General Motors bucks this trend with initial quality improvements that elevate it to the highest-ranked position among automotive corporations.
Buick’s quality improves by 17 pp100 year over year across brands, taking it from 12th place in 2021 to the highest ranking in 2022, while Genesis ranks highest among premium brands. Year-over-year vehicle quality improved in just nine of the 33 ranked brands.
David Amodeo, Director of Global Automotive at JD Power, said, “While automakers and their dealers have faced many challenges over the past year, it is somewhat surprising that starting quality has not declined even more dramatically. “
“Automakers continue to launch vehicles that are more and more technologically complex in an era that lacks many of the critical components to support them,” he said in a statement.
The study, now in its 36th year, is based on responses from 84,165 buyers and lessors of new 2022 model-year vehicles this year that were surveyed early in the ownership period.
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