Phone scammers began calling Russians, posing as employees of the Gosuslug portal. Thus, they are trying to find out the personal data of customers. This was announced on Saturday, January 15, by Vladimir Ulyanov, head of the Zecurion analytical center.
According to him, scammers are asking citizens to dictate a code from an SMS message, supposedly to activate the user’s QR code. Thus, they get access to the personal account of the users of “Gosuslug”.
The expert noted that two-factor authentication should be used to protect personal accounts on the portal.
“This <…> will make it difficult to enter your personal account.” Also, according to him, it is worth refusing to communicate on incoming calls and, in case of doubt, clarify how to contact the person who called or another service representative, ”Kommersant quoted Ulyanov as saying.
In conversation malefactors push the interlocutor to make the impulsive decision and not to double-check the information, the director of communications of Infosecurity Alexander Dvoryansky noted.
“If a person fulfills the requirements of scammers, then the data for entering the resource can be compromised,” the expert specified.
In 2022, for additional data protection of citizens, the Ministry of Digital Development plans to introduce mandatory (by default) two-factor user identification on the State Services portal. Experts consider the introduction of mandatory two-factor identification a timely measure that fits into global trends.
On January 11, the Moscow Main Directorate of the Ministry of Internal Affairs of Russia announced the emergence of a new telephone fraudulent scheme to deceive bank customers. With the help of voice robots, fraudsters call bank customers and, having gained confidence, lure out information that allows them to make transactions in the customer’s online bank.