This information was revealed in response to a RTI application filed by Madhya Pradesh RTI activist Chandrasekhar Gaur. Passenger Record Number (PNR) of 1.76 crore passengers has been recorded in the financial year 2022-23. But the number of scheduled train journey is 2.72 crore. The tickets of the rest were automatically canceled as they were included in the waiting list.
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A total PNR of 1.06 crore has been recorded for the financial year 2021-22. The total number of scheduled train journeys was 1.65 crore. In case of cancellation of train tickets, refund will be given by Railways as per conditions. Shortage of confirmed tickets is a problem for railways. The revenue lost by the railways through the cancellation is the revenue it would have received through more passengers.
1.13 crore of canceled PNRs in the financial year 2014-15. Official figures indicate that it was 81.05 lakh in 2015-16, 73 lakh in 2016-17 and 68.97 lakh in 2018-19. In 2020-21, automatic cancellation occurred for 38.39 lakh PNRs due to being in the waiting list. 61 lakh passengers were booked using these PNRs.
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Railways’ response to this issue is that they are trying to increase the availability of trains and coaches as per the demand. Before Covid, the railways had 10,186 trains. Currently it has increased to 10,678 trains. The Railways also informed that after the completion of the ongoing track work, more passengers will be able to be accommodated.
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