Since the start of the COVID-19 pandemic, Walmart has made several adjustments to its opening hours, including permanent cessation of their 24-hour schedulestemporary hours for seniors in the morning and earlier closings.
Now, starting Friday, Walmart will implement new ‘special’ hours in all of its stores in the United States and Puerto Rico, which is designed to facilitate the shopping experience for people with sensory disabilities.
The changes include televisions with static images, there will be no music and they will reduce the intensity of lights in stores.
The aforementioned special schedule sIt will be from 8:00 am to 10:00 am, local time every day, starting November 10.
These special hours are designed to create a more inclusive shopping environment for those with sensory disabilities.
In a press release, the company said: “During these hours, we expect our customers and associates to find the stores a little more relaxed for the senses.”
“These changes are thanks to those who shared their comments about how the stores could help them feel at home,” he added.
Walmart had already piloted this sensory-friendly hours concept during the back-to-school season, and the response was very positive.
The feedback received prompted the supermarket chain to expand these special hours to all of its stores.
According to the company, there is no planned end date for these new special hours.
This decision by Walmart adds to a growing trend among supermarkets and entertainment spaces that are adapting their environments to meet various needs of consumers.
Retail experts say this strategic shift could not only foster customer loyalty but also attract more shoppers to their stores, as reported in Best Life.
This initiative is expected to provide a more comfortable and pleasant environment for shoppers, especially during morning hours, which are generally less crowded compared to evening hours.
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