Xbox has published a message on social networks with recommendations to avoid the bug that affects saved games of Baldur’s Gate 3 on Series X/S.
At the beginning of the week, Larian and Microsoft indicated that they were aware of this problem and recommended manually updating the consoles’ firmware.
In a new message, the Xbox support account has indicated that the bug still exists and issues three general recommendations while Larian continues working on a definitive solution: completely close the game at the end of our game, keep the console connected to the power and As they said before, update the console to the latest version of the firmware.
Xbox is aware of a problem that can cause players to lose saved progress in Baldur’s Gate 3. In order to avoid this issue players should save their game and then return to the Xbox dashboard and select “Quit Game” or “Save to Quick Resume” from the game menu (Home, Game, Select,…
— Xbox Support (@XboxSupport) December 12, 2023
Xbox recommends keeping the console connected to power even when it is turned off, as it performs certain checks in this state.
Of course, it also recommends turning off the console correctly, that is, by pressing the front button or holding down the Xbox button on the controller so that the option to turn off the console appears.
To close Baldur’s Gate 3, it is recommended to start by saving your progress within the game and then press the Xbox button on your controller and navigate to the Baldur’s Gate 3 icon in recent games. There, press the Menu button and select the option to Close the game or save it in Quick Resume.
He has also reiterated that the firmware must be kept updated. This can be done from the settings menu, in System, Updates.